Frequently Asked Questions
If your question is not answered by our FAQ, then please contact us
What do I get when I purchase a subscription, and what are the differences between the available account types?
Subscription period
When you purchase a subscription you can use SendYourFiles for a month. After this month your subscription will automatically be renewed for another month. You can cancel at any time by e-mailing us with the request to cancel your account.
Online storage
Your personal online hard disk that you can use to upload and share files and folders with all your friends or business contacts. Share single files or group files into folders and share them together or create image galleries. With each account type you get a different amount of storage space.
Send per month
Each account type has a different ‘send per month’ limit. For example, with the Standard account type you can send up to 2 GB per month. As soon as you send one or more files, the total file size will be deducted from your 2 GB monthly limit. At the beginning of each new account month, your limit will be reset to the full 2 GB. Although each e-mail can have up to 100 recipients, the total file size will only be deducted once from your monthly limit.
Online backup
Using SendYourFiles Backup you can ensure your photos, videos and other important files are safely backed up at a secure, remote location. After an initial full backup, the directories selected for backup will be scanned for changes every day and only these changes will be backed up.
How much is a GB anyway?
To give you an idea: 2 GB equals about 3,000 pictures, 700 MP3s or 3.5 hours of high-quality video.
Users
All account types can have multiple users, each with his/her own login name and password. All users share the monthly limit. The administrator of the account has access to the usage statistics for each user.
Track file downloads
Whenever a recipient downloads the files you have sent, you receive a download confirmation e-mail from SendYourFiles.
Password protection
Protect files, folders and e-mails with a password so only the intended recipient can download the files.
Dropbox
The dropbox is your own branded page where you can receive files from anyone you want. The sender does not have to install any software and can send up to 2GB of data in a single e-mail.
Company brand able
Add your company logo and colors and make it yours.