Frequently Asked Questions
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If your question is not answered by our FAQ, then please contact us
If your question is not answered by our FAQ, then please contact us
How can I migrate to data to a new computer?
First you need to backup your files using SendYourFiles Backup on your old computer. Assuming this is the case, you first need to install SendYourFiles Backup on your new computer. When SendYourFiles Backup starts it will ask you to create new backup or restore your backup settings. Choose to restore your settings.
Next you will be asked for your encryption key. This must be the same key you used for creating the backups on your old computer. Now your SendYourFiles login details will be required and the software will restore your settings to your new SendYourFiles Backup installation.
Now you can restore the files on your new computer by using the restore wizard pages.